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Privacy Policy

Privacy Policy

 

Last Updated: 1/1/25

1. Introduction
Welcome to HomieSapien! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way. Generally, you can browse through our Web site without giving us any information about yourself or your contacta. When we do need personal information to provide services that you request or when you choose to provide us with personal information, this privacy policy describes how we collect and use such personal information. 

2. Information We Collect
We collect the following types of information:

  • Personal Information: We define “personal information” as information that is unique to an individual and might include a first and last name, email address, a home, postal or other physical address, phone number, other contact information, title, occupation,  gender, date of birth, industry, personal interests, and other information when needed to sign-up and/or provide a service requested from HomieSapien. In limited circumstances, we may collect payment information such as credit card number where needed to complete a requested service or transaction. By requesting information to your mobile phone, we may obtain the following information from you: your mobile phone number, your device ID number, your carrier's name, and the date, time and content of your messages, as well as other information that you provide. We will use such information in accordance with this privacy policy. If you encounter a screen or page that requests information you do not want to share with us, do not enter the information and do not proceed with that screen or page.
  • Usage Data: IP address, browser type, pages visited, interactions with our platform, and device identifiers.
  • Communications: Messages sent through our chatbot, customer support inquiries, and other interactions.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to track website activity and improve user experience.

3. How We Use Your Information
We use your information to:

  • Provide, personalize, and improve our services.
  • Process transactions and fulfill service requests.
  • Send service-related updates, marketing communications, and customer support responses.
  • Monitor and analyze trends, usage, and security.
  • Comply with legal obligations and enforce our terms.

4. How We Share Your Information
We do not sell your personal data. Your personal information is never shared outside HomieSapien without your permission, except under conditions explained in this privacy policy. Inside HomieSapien, data is stored in controlled servers with limited access.

Except as set forth in this policy, we will not use, disclose, or transfer your personal information unless (1) you expressly authorize us to do so; (2) it is necessary to allow our service providers or agents to provide services for us (we will only provide those companies with the information they need to deliver the products and services, and we prohibit them from using that information for any other purpose), (3) it is necessary in order to provide products or services to you, including contacting you, emergency services and your own emergency and other specified contacts, (4) we are sending you the latest news and trends, special offers or other information we think you'd like to hear about from us (unless you have opted out of these types of communications), (5) subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, (6) it is necessary to protect the confidentiality or security of our records containing personal information, (7) subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of HomieSapien or the merger of HomieSapien into another entity or any consolidation, share exchange, combination, reorganization, or similar transaction in which HomieSapien is not the survivor, (8) it is necessary in connection with other business purposes including, without limitation, enforcing our Terms of Use, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends and dispute resolution, (9) it is necessary to comply with law enforcement, governmental mandate, or other legal requirement, if appropriate, for your protection or in connection with an investigation or prosecution of possible unlawful activity; (10) it is necessary for us to provide it to our attorneys, accountants, regulators, auditors or other advisors; or (11) it is otherwise necessary for us to disclose it as required or permitted by law.

5. Data Security
HomieSapien takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. When your credit or debit card account information is being transmitted to our Sites or through our Sites, it will be protected by encryption technology, such as Secure Sockets Layer (SSL). Nonetheless, we cannot guarantee that transmissions of your credit or debit card account information or personal information will always be 100% secure or that unauthorized third parties will never be able to defeat the security measures taken by HomieSapien or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your HomieSapien account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.

6. Your Privacy Choices
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, email and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties.

To request the above information, please contact us via email through our Contact Us page (with a reference to California Disclosure Information):

We will respond to such requests to information access within 30 days following receipt at the email address stated above. Please note that we are only required to respond to each customer once per calendar year.

We treat the data of everyone who comes to our site in accordance with this privacy policy, whatever their location or Do Not Track setting.

You also have the rights to:

  • Opt-out of marketing emails (unsubscribe link provided in emails).
  • Disable cookies in your browser settings.

7. Third-Party Links
Our website may contain links to third-party websites. References in this Web site to any third-party products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise do not necessarily constitute or imply their endorsement, sponsorship or recommendation by HomieSapien. Links to other sites on the World Wide Web are provided for your convenience in locating information and services, and these sites are maintained by other organizations over which HomieSapien exercises no control. HomieSapien expressly disclaims any responsibility for the content, accuracy of the information and/or quality of the products or services provided by or advertised on these third-party web sites. We encourage you to review their policies.

8. Children’s Privacy
We are sensitive to privacy issues and look to protect your child’s information. We also strive to be fully compliant with the Children’s Online Privacy Protection Act (COPPA). We strongly encourage parents and guardians to regularly monitor and supervise their children’s online activities. We do not knowingly collect personal information from children under 13 on our Web site without first obtaining verifiable consent from the child’s parent or guardian. Please also note that we do not offer services that require the ongoing collection and use of personal information provided by children, so we will seek your permission each time we need to collect personal information from your child. If we become aware of such data, we will delete it immediately. If a child under the age of 18 has provided personal information on our Web site without the consent of his or her parent or guardian, we ask that a parent or guardian send us an email through our Contact Us page, and we will immediately delete the child’s personal information from our files.

9. Changes to This Policy
HomieSapien may update or revise this Policy from time to time. You agree that you will review this Policy periodically. If we make any changes to this Policy, we will change the “Last Updated” date above. You are free to decide whether or not to accept a modified version of this Policy, but accepting this Policy, as modified, is required for you to continue using our Sites. If you do not agree to the terms of this Policy or any modified version of this Policy, your sole recourse is to terminate your use of our Sites.

10. Visiting our Website from Outside of the United States
‍We may store and process personal information in the United States or any other country where HomieSapien, its subsidiaries, affiliates or agents are located. If you are visiting our Web site from outside of the United States, please be aware that your information may be transferred to, stored or processed in the United States or such other countries.   By using and accessing our Site, users who reside or are located in countries outside of the U.S. agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, including to the U.S., and that the protection of such information may be different than required under the laws of their residence or location. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using our Web site, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy. 

11. Contact Us
If you have any questions about this Privacy Policy, contact us at:

info@homiesapien.com
HomieSapien

By using our services, you agree to the terms of this Privacy Policy.

 

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